AI call handling built for busy Adelaide businesses.
Answer more calls, capture more customer details, and keep your business responsive 24/7 with a local, reliable AI receptionist. Your customers speak to Charlotte, a friendly AI receptionist trained around your business, services, FAQs, and booking rules.
Five things it does, every day.
Practical call handling that takes the pressure off your team — without sounding scripted or robotic.
Answer calls 24/7
Every call is picked up in seconds — during the workday, after hours, on weekends, and through public holidays. Customers always reach a friendly voice instead of voicemail.
Capture customer information
Names, phone numbers, suburbs, job details, and what the customer actually needs — collected on the call and sent straight to your inbox or phone as a clean summary.
Book appointments
Handles booking and quote requests, offers available time slots, and locks in appointments — so customers don't have to wait for a callback to get in your diary.
Handle common questions
Answers your routine questions about pricing, services, hours, location, and what you do — saving your team hours of repetitive admin every week.
Transfer urgent calls
Recognises emergencies and high-priority callers and forwards them to the right person on your team, based on rules you set — so urgent jobs never sit waiting.
Simple plans, real value.
Choose the plan that fits where your business is today. You can move between plans as you grow.
Starter
For solo operators and small service businesses.
- 24/7 call answering — never miss a lead, even after hours
- Lead capture — name, number & job details
- Instant SMS & email summaries
- Standard FAQ handling (services, pricing, hours)
- Business hours & overflow coverage
Usage
- Up to ~5 calls/day
- ≈450 mins/month
Professional
For growing businesses with regular enquiry volume.
- Everything in Starter
- Appointment booking — Google Calendar or Calendly
- Urgent call transfers — warm transfers for priority calls
- Custom FAQ training tailored to your workflows
- Priority onboarding & dedicated support
Usage
- Up to ~15 calls/day
- ≈1,350 mins/month
Enterprise
For larger teams or more complex automation needs.
- Everything in Professional
- Multi-line / multi-location — scale across branches or phone lines
- Advanced integrations — full CRM sync (HubSpot, Salesforce) & custom workflows
- Invoicing options — flexible invoicing available for corporate accounts
- Dedicated account manager — 1-on-1 support for optimisation & scaling
Usage
- Volume: built for higher call volumes & scaling teams
- Minutes: custom allocation (e.g. 6,000+ mins/month)
Businesses often recover missed opportunities simply by answering more calls consistently.
Indicative pricing — subject to confirmation based on call volume and setup requirements. No hidden fees, just automated growth.
Questions, answered.
Everything you'd want to know before handing your calls over to AI.
Hear it for your business.
Try Charlotte live to hear her now, or book a custom demo and we'll walk you through a tailored call flow for your industry.