Terms and Conditions

This Website is operated by Sam Scaglione, founder of Adelaide AI Receptionist (we, us, our). Our published contact details are set out below.

This Website is provided for general information, marketing, enquiry, booking, and demonstration purposes. It is intended to help visitors learn about Adelaide AI Receptionist, submit enquiries, request demonstrations, and interact with features such as booking tools or browser-based voice demos.

Nothing on this Website constitutes legal, financial, technical, or business advice. Information on the Website is general in nature and may be updated, removed, or changed without notice.

Using this Website, submitting an enquiry, booking a call, or interacting with a demo does not by itself create a client, supplier, partnership, employment, agency, or other contractual relationship between you and us.

A binding agreement for services will only arise if we expressly agree to provide services to you under a separate written proposal, quote, service agreement, invoice, or other written arrangement.

We try to ensure that information on the Website is accurate and current. However, Website content may contain errors, omissions, or outdated material from time to time. To the maximum extent permitted by law, we do not guarantee that the Website content is complete, accurate, reliable, or suitable for your particular circumstances.

You are responsible for assessing whether the Website and any information on it is appropriate for your needs.

If you submit an enquiry, request a demo, complete a form, or book an appointment through the Website, you agree to provide information that is accurate, current, and not misleading.

We may contact you using the details you provide in order to respond to your enquiry, arrange a demonstration, provide information about our services, or follow up on a request you have made.

We reserve the right to decline or cancel demo requests, enquiries, or bookings at our discretion, including where information provided is incomplete, inaccurate, abusive, inappropriate, or appears to be spam.

The Website may include a browser-based voice demo, chat tool, scheduling tool, analytics tools, or other interactive features supplied by third-party providers. These features are provided for convenience and demonstration purposes.

You must not use any interactive tool on the Website in a way that is unlawful, abusive, threatening, defamatory, misleading, harmful, discriminatory, offensive, or intended to interfere with the Website or any third-party service.

The voice demo is provided as a demonstration of technology only. It is not intended for emergency use, crisis support, urgent communications, or any situation where delay, misunderstanding, or service interruption could cause harm. You must not rely on the Website or any voice demo as a substitute for emergency services, urgent human assistance, or professional advice.

We do not guarantee uninterrupted availability, accuracy of responses, transcription quality, or error-free performance of any demo, assistant, widget, or third-party integration.

Unless otherwise stated, all content on the Website, including text, graphics, branding, logos, layouts, icons, images, audio, video, downloads, and underlying material, is owned by us or licensed to us and is protected by applicable intellectual property laws.

You may view the Website and print or download extracts for your own personal or internal business reference only. You must not reproduce, republish, distribute, modify, sell, exploit, frame, or create derivative works from any Website content without our prior written consent, except to the extent permitted by law.

You must not:

We may suspend, block, or restrict access to the Website or any feature if we believe a user has breached these Terms and Conditions.

The Website may contain links to third-party websites or embedded tools, including booking systems, analytics services, and communication or demo providers. Those third-party services are not controlled by us, and we are not responsible for their content, availability, security, or privacy practices.

Your use of third-party websites or tools may be subject to separate terms and privacy policies imposed by those providers.

Your use of the Website is also governed by our Privacy Policy available on this Website. By using the Website, submitting forms, or interacting with demo tools, you acknowledge that we may collect, use, and disclose your personal information as described in that Privacy Policy.

The Website may use cookies, analytics, and similar technologies to understand traffic, improve performance, remember preferences, and measure how visitors interact with pages, buttons, forms, booking tools, and demo features.

You can usually control cookies through your browser settings, although disabling cookies may affect Website functionality.

To the maximum extent permitted by law, the Website and its content are provided on an "as is" and "as available" basis. We do not make any express or implied warranties about the Website, including any warranty that the Website will be uninterrupted, secure, error-free, fit for purpose, or free from harmful components.

Any examples, demonstrations, testimonials, or performance statements on the Website are illustrative only unless expressly stated otherwise. Actual outcomes may vary depending on business type, implementation quality, lead handling process, integrations, and other factors.

To the maximum extent permitted by law, we exclude all liability for any loss, damage, cost, expense, or claim arising out of or in connection with:

Nothing in these Terms and Conditions excludes any rights or remedies that cannot lawfully be excluded under applicable Australian law, including rights under the Australian Consumer Law where applicable.

Where liability cannot be excluded, our liability is limited to the maximum extent permitted by law.

You agree to indemnify and hold us harmless from any loss, liability, damage, cost, or expense arising from your misuse of the Website, your breach of these Terms and Conditions, or your violation of any law or third-party right.

While we take reasonable steps to protect the Website, no internet transmission or online platform can be guaranteed to be fully secure. You use the Website at your own risk and are responsible for taking your own precautions, including using appropriate device, browser, and network security.

We may suspend, restrict, change, or remove any part of the Website, including any forms, demo tools, or content, at any time and without notice.

We may update these Terms and Conditions from time to time. The latest version will be published on the Website with the updated effective date. By continuing to use the Website after changes are posted, you accept the revised Terms and Conditions.

These Terms and Conditions are governed by the laws of South Australia, Australia. Any dispute arising out of or in connection with these Terms and Conditions or your use of the Website will be subject to the non-exclusive jurisdiction of the courts of South Australia.

If you have any questions about these Terms and Conditions, please contact us using the details below.